QUESTION:

 
I ordered and paid for 50 leads but when my first lead came in it said that the quantity ordered was 12. Can you please explain?

Answer: We place smaller orders that will add up to 50 over time, if we put down 50,

right away, you would get them too quickly. This way your leads are spread over time.
(This is just an example, if you ordered 100 real time leads, this scenario would still apply.)

QUESTION:

 
I clicked on CSV to download my leads in Excel, and all of the data was in the first column... How do I get the leads data split up into seperate columns ?

Answer: Right Click on the CSV button, and select "Save Target AS", then save to your desktop.
Then open it up from your desktop and that will fix it.

Question:

 Why do I get "poor quality leads," and especially tele-verified "poor quality leads" ?

A: It is important to first understand that we generate 10,000+ telephone-verified prospecting leads a week, and 10%-20% of them will be rotten apples.

A: We are not perfect, but we are honest. Poor Quality leads are inevitable. We have extensive systems with our staff and software to minimize poor quality leads, but some will always slip through. You should know this right upfront. Poor Quality leads come from one of four places: The prospects lied to us, or lied to you, filled in phony information, were not correctly verified by our team of tele-verifiers, or your initial approach is not effective.
 

1.) The Prospect lied. They either lied to us, or they lied to you. Sometimes prospects tell us they are interested just to get us off the phone. They also will change their mind about working from home, after talking with a friend or spouse, and then when you call, they say they "never requested it," or they are "no longer interested." We have proof that every person opted-in, and proof that they said they want a phone call from a home-business owner with our tele-verified leads. Understand that people in general lie all the time, and you will have a handful of these leads on your lists. Here are a few examples:

Example 1: They tell us they want a call or they want info via email, and then later they change their mind for whatever reason, and then say "I never requested anything."

Example 2: The prospect tells you they "I don't remember filling anything out," when in fact they remember, it was just easier to tell you that, then tell you that they "changed their mind."

Example 3: The prospect tells you they "I don't remember filling anything out," and they are telling the truth. The fact is that the average person doesn't remember what they had for dinner yesterday, because of lack of presence, and if they are surfing 100's of Web sites a night, they may have truly forgotten what they filled out.
 

2.) Our Tele-Verifier did not do their job correctly. We have a phone room of 40+ Tele-Verifiers and a handful of these people don't always do the most accurate job, unfortunately. We do our best to monitor them, but some employees simply are trading time for money, and they don't perform at the quality standards we would always like. This is why we have a code for each tele-verified lead that tracks the lead directly back to the tele-verifier that approved that lead. This is why we ask you to fill out a simple replacement request form, including email address and name. Your replacement requests are appreciated, as it helps us to know which tele-verifier is not doing their job correctly.  Please click here for our replacements request form.
 

3.) People fill out false information. People Sometimes Fill out false information to see what the next page is on our ad registration system, simply because they are curious. We have special tactics to filter out a majority of these tire-kickers, but there will be some that slip through the cracks.
 

4.) You personally do not have an effective approach. You are sending a mixed telepathic message, or are not approaching them in the most effective manner through your verbal message.. Please contact your upline for assistance with this.

These Four Examples above will hopefully give you some insight into why you will receive anywhere from 10-20% of poor quality leads. We are not perfect, but we are honest. Overall you must always remember that a lead is only a lead, and you must work the numbers to find the quality people you deserve to partner with.

In rare cases, some of our clients experience more than 20%... and to help you understand this, it is because of our mixing system. We have a highly advanced system that mixes all the leads, so that you get a variety of diversification of leads. It is equivalent to mixing/or shuffling a deck of cards... where, if the shuffle is off, someone may get dealt a bad hand. No advertising source is 100% predictable. We both know that, it is not important always what happens, but what we do with what happens, that makes the difference. That is why we stand behind you 100%, and why we offer replacement leads, or lists after investigating your case.
  

Question:

What is the procedure to receive replacement leads?

A: You must provide us with a detailed report of the leads you are seeking replacements for.
Some of our leads come with a 10% overage. To receive replacements, you must have more than 10% poor quality leads, as the 10% is a cushion to cover a small handful of leads that require replacing.

(Replaceable)
Disconnects
Wrong Numbers
Under Age
Someone from the same company called already

(Non-replaceable)
I changed my mind
I am no longer interested
I don't have any money
I am actually looking for a job
I have received several calls
I don't remember requesting
No Answers

To Request Replacements - click here

We will call the leads ourselves to determine if the leads you have challenges with fall into our replacement category above, and provided they do then we will immediately provide you with appropriate replacements.